Approaching Challenging Patient and Family Encounters
Learning Objectives
- Describe a judgmental stance vs. curious and empathetic stance
- Identify and formulate key phrases to use in challenging patient and family scenarios
- Recognize the primary importance of self-reflection as well as the importance of context, ours and theirs
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Didactic Presenter
Kelly Polci, RSW, MSW
Registered Social Work, SickKids
Case Presenter
TBRHSC
Paediatric Healthy Living Program